Refund policy

Karla Solomon "Not For Sale" T-Shirt is a print-on-demand product, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you the customer ordered the wrong size, color, or simply changed their mind.

However, in case of a damaged product or a manufacturing error, Karla Solomon offers a free reprint or a refund if you contact us within 30 days of product delivery. There is no need to return the damaged product. Photo (or video) of the affected item will be required for confirmation purposes.

To start a return, you can contact us at godswarriorprincess3@gmail.com.

Damages and issues

If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.

Please note that Karla Solomon will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at godswarriorprincess3@gmail.com.